Refund Policy

退货与退款政策 / Return & Refund Policy

我们致力于为客户提供优质的产品和服务。为避免不必要的误解和纠纷，请您仔细阅读以下退货与退款规则：

We are committed to providing our customers with high-quality products and services. To avoid unnecessary misunderstandings or disputes, please carefully read the following return and refund rules:

1. 非质量问题不支持退货 / No Returns for Non-Quality Issues  
除非商品存在严重质量问题，否则一旦售出，恕不接受退货。  
No returns will be accepted unless the product has a significant quality issue.

2. 退货条件 / Conditions for Return  
- 商品需保持未使用、未洗涤、未损坏，且保留原包装。  
- 必须提供有效的订单号和购买凭证。  
- 买家需在收到商品后 7天内 提出退货申请。  
- Products must be unused, unwashed, undamaged, and in original packaging.  
- A valid order number and proof of purchase are required.  
- The buyer must apply for a return within 7 days of receiving the product.

3. 不支持退货的情况 / Non-Returnable Items  
- 定制类、折扣促销商品。  
- 已经使用或损坏的商品。  
- 因个人原因造成的不满意（如尺寸不合适、个人喜好等）。  
- Customized or discounted items.  
- Used or damaged products.  
- Dissatisfaction due to personal reasons (e.g., size not suitable, personal preference).

4. 退货运费 / Return Shipping Fee  
- 因质量问题产生的退货，运费由卖家承担。  
- 非质量问题退货，运费由买家承担。  
- For returns caused by quality issues, the seller bears the shipping fee.  
- For non-quality issue returns, the buyer bears the shipping fee.

5. 退款流程 / Refund Process  
- 卖家确认收到并检验退回商品后，退款将在 7个工作日内 原路退回。  
- Refunds will be issued within 7 business days after the returned product is received and inspected.